We're determined to make you happy. If you're not, we make Returns & Exchanges easy.
If for any reason you are unsatisfied with your order from us you may return it in it's original condition within 60 days and we'll gladly exchange it or give you a refund.
If an item is returned due to not being collected from the post office or courier depot a refund will be issued minus the cost of shipping, or your order can be resent if a new shipping fee is paid, the delivery companies charge us for the original sending and returning of the item so please ensure you select a delivery address that will be available for the delivery or you collect the item in good time if you are not available.
Sensory Needs Ltd
Returns
Colleygate
Dunmow Road
Braintree
CM77 6RZ